Work at MUCHO!
Below is a list of our current job opportunities.
Can’t see your next job? Check back often, we keep this up to date.
Position:
Venue Manager
Venue:
Bar Planet
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The Venue Manager is the highest level representative of the venue and sets the example for professionalism and commitment. The role of the Venue Manager is to ensure that the day-to-day operations and the Service & Experience of the venue reflects our commitment to excellence. This role ensures that the Profitability, Customer Experience, Service Standards, HR, Training and Onboarding Programs support business objectives.
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REPORTING:
Complete nightly reports and monitor all nightly reports by Assistant Venue Manager and Supervisors.
Complete weekly reporting inc. COGS, wages & discounts.
Reconcile all cash (take and tips) and ensure there are no discrepancies.
Input all invoices into DEXT and update invoice register by 5pm Tuesdays.
Check Security roster for the week, cross check timesheets from previous week. - If applicable.
Attend weekly meetings with HQ for review the week and discuss the upcoming week.
PROFITABILITY:
Collaborate with Group Operations Manager & General Manager on diagnosis of revenue & profitability issues presenting strategies for improvement.
Ensure Rostering is in accordance to venue specific Wage Targets.
Manage wage costs in accordance to venues daily performance.
BEVERAGE & COGS:
Oversee ordering by Assistant Venue Manager.
Implement all new beverage changes in collaboration with Creative Director and Group Operations Manager.
Collaborate with the Group Operations Manager and external Stocktake company to achieve stock variance targets.
Investigate Data provided by External Stock Takers, Generate insightful and conclusive Stock Reports by 9am Fridays.
HR (PAYROLL, ROSTER & TRAINING):
Check and approve payroll by Monday 10am, communicating completion and any remarkable payroll information to the Group General Manager.
Review the roster for the week, and implement any changes needed. Create and prepare two further weeks' rosters and publish them.
Review all leave - approve or decline where necessary.
Initiate and implement team-building activities to promote a healthy culture within the team.
Proactive hiring when needed and collaboration with the HR Manager to achieve the best hiring results ‘’right people in the right seats’’.
Action, implement, and track timely 1 on 1s with each staff member, recording all information in the Deputy.
Action, implement, and track 6-month and 12-month reviews for all full-time staff, recording all information in Deputy.
Collaborate with the HR Manager regarding any disciplinary action, performance improvement plans, or terminations.
Collaborate with Head of Service and Group Operations Manager to implement appropriate training programs, timely and in line with our values.
SERVICE STANDARDS & GUEST EXPERIENCE:
Ensure we achieve our service standards and guest expectations.
Identify specific service issues, rectify and communicate with the team quickly, efficiently and in line with our values.
Collaborate with Head of Service to assess service standards and implement any training or changes if needed.
Constant oversight on MALTA – music, atmosphere, lighting, temperature and attitude.
Ensure our service & delivery are constantly innovating and of the highest standard.
MAINTENANCE:
Communicate all maintenance issues with the Head of Special Projects.
COMMUNICATION:
Respond to internal communications in a timely manner, in accordance with the MUCHO Communication Policy.
Manage your work email Inbox responding to any correspondence before the end of your shift.
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A dynamic and friendly workplace that supports diversity.
Supportive leadership team that invests in you and wants you to succeed.
In-house training and investment in upskilling.
Respectful, collaborative and supportive culture.
Generous staff discounts
Sound like you? Want to join the Bar Planet team?
Email people@muchogroup.com.au or simply apply via the button below.
Position:
Bar Supervisor
Venue:
Cantina OK!
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The Bar Supervisor's role is to coordinate and train staff to ensure smooth service on the floor and at the bar. They are responsible for maintaining responsible service of alcohol (RSA) standards and ensuring both the bar and floor teams adhere to these guidelines. The Bar Supervisor also oversees the organization of storage rooms, staff breaks, and cleanliness of service areas and storage facilities.
The Bar Supervisor will report to the Venue Manager and Assistant Manager.
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Training:
Conduct training sessions for new and existing staff on bar operations, responsible service of alcohol, and customer service protocols.
Ensure the continuing use of checklists, batching, and specs within the venue by all staff.
Update Duty Manager and Venue Manager on staff performance.
Cleaning:
Ensure cleanliness and hygiene standards are maintained in all service areas, including bars, tables, and storage rooms.
Follow and update the cleaning checklist to ensure no areas are missed.
Responsible Service of Alcohol (RSA):
Monitor and enforce responsible service of alcohol policies and procedures.
Report any breaches of RSA to the security team or management.
Opening and Closing:
Oversee the opening and closing procedures of the bar, ensuring all tasks are completed efficiently and according to protocol.
Follow and complete checklists.
Check the bar and floor close to ensure everything is completed correctly; correct any issues as needed.
Stock Control:
Train staff to minimize waste and ensure all waste is recorded during shifts for accurate stock takes.
Attend bi-weekly stock take meetings with the Venue Manager and Duty Manager.
Service:
Coordinate staff, assigning tasks and roles during shifts.
Manage staff breaks during shifts.
Ensure patrons receive MUCHO quality service every time.
Communication:
Respond to internal communications in a timely manner, in accordance to the MUCHO Communication Policy.
Manage your work email Inbox by responding to any correspondence before the end of your shift. Manage your work email Inbox by responding to any correspondence before the end of your shift.
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A dynamic and friendly workplace that supports diversity.
Supportive leadership team that invests in you and wants you to succeed.
In-house training and investment in upskilling.
Respectful, collaborative and supportive culture.
Generous staff discounts
Sound like you? Want to join the Cantina OK! team?
Email people@muchogroup.com.au or simply apply via the button below.
Position:
Bar Supervisor
Venue:
Centro 86
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The Bar Supervisor's role is to coordinate and train staff to ensure smooth service on the floor and at the bar. They are responsible for maintaining responsible service of alcohol (RSA) standards and ensuring both the bar and floor teams adhere to these guidelines. The Bar Supervisor also oversees the organization of storage rooms, staff breaks, and cleanliness of service areas and storage facilities.
The Bar Supervisor will report to the Venue Manager and Assistant Manager.
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Training:
Conduct training sessions for new and existing staff on bar operations, responsible service of alcohol, and customer service protocols.
Ensure the continuing use of checklists, batching, and specs within the venue by all staff.
Update Duty Manager and Venue Manager on staff performance.
Cleaning:
Ensure cleanliness and hygiene standards are maintained in all service areas, including bars, tables, and storage rooms.
Follow and update the cleaning checklist to ensure no areas are missed.
Responsible Service of Alcohol (RSA):
Monitor and enforce responsible service of alcohol policies and procedures.
Report any breaches of RSA to the security team or management.
Opening and Closing:
Oversee the opening and closing procedures of the bar, ensuring all tasks are completed efficiently and according to protocol.
Follow and complete checklists.
Check the bar and floor close to ensure everything is completed correctly; correct any issues as needed.
Stock Control:
Train staff to minimize waste and ensure all waste is recorded during shifts for accurate stock takes.
Attend bi-weekly stock take meetings with the Venue Manager and Duty Manager.
Service:
Coordinate staff, assigning tasks and roles during shifts.
Manage staff breaks during shifts.
Ensure patrons receive MUCHO quality service every time.
Communication:
Respond to internal communications in a timely manner, in accordance to the MUCHO Communication Policy.
Manage your work email Inbox by responding to any correspondence before the end of your shift. Manage your work email Inbox by responding to any correspondence before the end of your shift.
-
A dynamic and friendly workplace that supports diversity.
Supportive leadership team that invests in you and wants you to succeed.
In-house training and investment in upskilling.
Respectful, collaborative and supportive culture.
Generous staff discounts
See yourself in the Centro 86 uniform? Interested in applying?
Email people@muchogroup.com.au or simply apply via the button below.
Position:
Management, Bartenders, Barbacks
Venue:
Herbs Taverne
Interested in joining the opening team for our brand new bar?
Email people@muchogroup.com.au or simply apply via the button below.
Position:
Bartenders
Venue:
Tio’s, The Cliff Dive, Cantina OK! , Bar Planet & Centro 86.
Interested in applying?
Email people@muchogroup.com.au or simply apply via the button below.
We're passionate about encouraging a workplace that is fair, inclusive and diverse. Unique backgrounds contribute unique experiences, and without these experiences, we can’t reflect the community we live in.
We encourage First Nations people, those who identify as LGBTQIA+, females, people with disabilities, culturally, and linguistically diverse people to apply for roles at all levels and venues.
Our aim at MUCHO is to create a connected workplace that reflects everyone’s voice.